2021 MHT Assistant Airport Director, Information Technology & Cybersecurity

Job Locations US-NH-Manchester
Posted Date 4 weeks ago(2/4/2021 12:30 PM)
Client & Job Location : City
Client & Job Location : State/Province
Job ID
Information Technology


Assistant Airport Director of Information Technology & Cybersecurity
Manchester-Boston Regional Airport (MHT)
Manchester, NH


Ensures effective operations and information technology (IT) infrastructure throughout all life-cycle phases to meet the business needs of the Airport. Plans, organizes and directs the operations and activities of the Airport’s Information Technology Department; performs directly related work as required.


The principal function of an employee in this class is to provide administrative oversight and strategic direction to all operations and activities of the Airport’s Information Technology Department. The work is performed under the direction of the Deputy Airport Director but extensive leeway is granted for the exercise of independent judgement and initiative. Supervision is exercised over the work of all employees within the Airport’s Information Technology Department. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with other Airport business units, tenants, business partners, local, state and federal officials, outside vendors, and members of the public. The principal duties of this class are performed in a general office environment.



  • Plans, organizes, directs and evaluates the work of the Airport Information Technology Department in implementing the expressed goals, policies and procedures of the Airport;
  • Develops policies and procedures designed to increase the efficiency and effectiveness of the Airport’s IT Departmental operations and addresses Airport technology needs;
  • Develops and administers the Airport’s IT Departmental budget;
  • Oversight of Payment Card Industry (PCI) compliance by vendors, concessionaires, and business partners.
  • Develops and administers Airport cybersecurity and IT emergency response plan;
  • Confers with the Airport management team to track implementation of key performance indicators;
  • Provides status reports and makes recommendations to the Airport senior management team on Departmental operations, any major shift in IT policies or procedures and recommendations for future enhancements and development and future information needs through appropriate technologies and services;
  • Directs the strategic planning, policy development, data collection and reporting activities of the Airport’s IT Department;
  • Directs the implementation of new communication and information systems initiatives to meet current and future information needs through appropriate technologies and services;
  • Directs and participates in the establishment of goals and objectives for information processing and retrieval resources, office automation, local and wide area networking, GIS operations, telecommunications and related fields;
  • Evaluates, selects and acquires all data processing equipment and software for Airport departments;
  • Establishes and oversees Airport training programs related to Airport equipment and information technology;
  • Establishes security and related policies and procedures to safeguard the Airport’s vital information maintained electronically;
  • Advises the Airport senior management team of the use and capabilities of management information systems;
  • Provides guidance and information on new technologies and the opportunity for cost effective applications within the Airport;
  • Monitors projects to ensure conformance with specifications, schedules and budgets;
  • Participates in various aspects of personnel administration within the Airport’s IT Department, including hiring, termination, disciplinary procedures and coordinating employee training;
  • Performs special projects for Senior Management as requested;
  • Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work issues and suggestions for new or improved ways of addressing such problems;
  • Attends meetings, conferences, workshops and training sessions and reviews publications and electronic media to become and remain current on the principles, practices and new developments in assigned work areas;
  • Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
  • Performs other directly related duties consistent with the role and function of the classification.


Knowledge, Skills and Abilities

  • Comprehensive knowledge of integrated communication and information systems;
  • Comprehensive knowledge of current principles and practices of public administration;
  • Comprehensive knowledge of the methods and procedures for designing automated systems;
  • Comprehensive knowledge of software, hardware and computer operating systems and utilities used as the tools of program development;
  • Comprehensive knowledge of current technological advances that may impact strategic planning and overall operations;
  • Comprehensive knowledge of budgetary principles;
  • Comprehensive knowledge of assigned system needs, including user requirements, priorities and interests;
  • Comprehensive knowledge of computing resources and related networks;
  • Comprehensive knowledge of computer application design and programming practices and procedures;
  • Comprehensive knowledge of computer system programming languages;
  • Comprehensive knowledge of data processing practices and procedures;
  • Comprehensive knowledge of data processing troubleshooting principals and practices;
  • Comprehensive knowledge of information technology system concepts;
  • Comprehensive knowledge of computer terminal usage;
  • Ability to understand how Airport technology can be used to meet airport federal requirements under Code of Federal Regulations particularly 49 CFR 1542 and 14 CFR 139.
  • Ability to train, coordinate, manage, evaluate, supervise and lead the work of others;
  • Ability to recognize Airport business unit needs regarding computer and communications systems;
  • Ability to provide administrative direction within a governmental agency, department and/or airport;
  • Ability to analyze and comprehend various administrative and business operations and to apply computer technology to those operations;
  • Ability to provide expertise on application software, computer languages and operating systems;
  • Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
  • Ability to understand and follow oral and/or written policies, procedures and instructions;
  • Ability to prepare and present accurate and reliable reports containing findings and recommendations;
  • Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
  • Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
  • Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
  • Integrity, ingenuity and inventiveness in the performance of assigned tasks.

Acceptable Experience & Training

  • Graduation from an accredited college or university with a Bachelor’s Degree in Computer Science or a related field; and
  • Extensive experience in information and communication systems within an airport or governmental environment with some management role; or
  • Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.