2020 Chief of Planning, Strategy & Innovation NCTD

Job Locations US-CA-Oceanside
Posted Date 2 weeks ago(5/12/2020 11:43 AM)
Employer Name
North County Transit District - NCTD
Client & Job Location : City
Client & Job Location : State/Province
Job ID


Chief of Planning, Strategy & Innovation

North County Transit District

Oceanside, California

Under the general direction of the Executive Director, the Chief of Planning, Strategy & Innovation will be a big picture transportation and land use thinker, tuned into international public transport systems and trends, with exemplary communication skills and a passion for building teams, and demonstrated subject matter expertise in transportation planning. This position will work with the executive management team and key stakeholders to develop the NCTD vision and execute it through a comprehensive workplan to deliver a first-class mobility network that enhances the quality of life for all who live, work and play in North County San Diego and the surrounding region.


This position requires a person with significant experience in all aspects of transit planning with the ability to learn new information in a quick manner.  Further this position will require significant work that will be self-performed. Additional duties may include, but are not limited to, the following:


Planning, Strategy & Innovation:

  • Provides leadership and technical expertise for transit planning, corridor studies and initiatives; transportation data collection, analysis and interpretation; long range transportation planning priorities and studies; transportation model inputs and outputs.
  • Oversees proposal development and tracking of project budget scope and performance measures; recommends and oversees use and integration of consultant services; reviews and reports study progress and deliverables; directs development of proposals for competitive planning grant solicitations; interacts with agency partners; works with staff to develop and implement public outreach plans to ensure coordination with such partners, community interests, and others across multiple disciplines to develop and direct visionary programs and solutions to meet the mobility needs within the service area and region.
  • Provides support and represents planning issues in collaboration with staff for stakeholder engagement, including but not limited to elected officials, civic leaders and developers in identifying, evaluating and facilitating development opportunities in NCTD’s service area.
  • Provides leadership support for enhanced research and analytics integration across NCTD’s existing functions, strategic due diligence, and business analysis to support business line and management decisions on transportation service, enhancements/changes, proposed new facilities investments, and other policy initiatives including collaborative assessment of fare structures.
  • Responsible for development and execution of strategic planning process, resulting in comprehensive strategic plan.
  • Works in seamless collaboration with senior leadership and agency staff in development of capital needs identification and prioritization of capital investment planning in line with strategic plan and corporate vision.  
  • Oversees and leads strategic planning key owner activities, including development of Key Performance Indicators. Working with Divisions, maintains KPI reporting capabilities and activity metrics.
  • Establishes business planning unit and relevant processes for business planning, actionable reporting and insightful analysis, resulting in focusing the organization’s energy and resources, ensuring employees and other stakeholders are working towards common goals resulting in strengthened operations. Monitors adherence to department goals, objectives and alignment with strategic planning milestones and targets. 
  • Directs, leads or facilitates multi-disciplinary work teams to problem solve or redesign NCTD functions and processes to improve productivity, performance and service.
  • Fosters and maintains external relationships with local universities, regional/national research institutes, APTA, UITP and benchmarking global organizations, other government agencies, and counterparts at peer agencies in order to provide NCTD and business line leadership with timely, current, data-driven, and actionable transit planning knowledge and strategic analyses. Tracks and/or collaborates on research initiatives related to innovative transportation mobility delivery, including MAAS providers, personal mobility providers, Transportation Network Companies, Autonomous Vehicles, and related technological and coordination activities.
  • Oversees on-call contracts with various consultants for research and planning support.
  • Responsible for department budget preparation, administration; provides oversight to monitor and control expenditures.
  • Oversees hiring, training, performance improvement and investment of planning staff to promote growth and succession planning. 


  • Collaborates with the Executive Team to support successful outcomes of the District.
  • Assumes responsibility for successful outcomes of the Division and effectively manages staff, including direct or indirect supervisory oversight for all team members.
  • Assigns work to personnel, providing instructions and answering questions.  Coordinates the scheduling and completion of work by determining operational priorities and resolving workload problems.
  • Inspects work for accuracy and completeness. Evaluates work techniques and methods for consistency with standards. 
  • Hires, trains, supervises, reviews, disciplines, and terminates subordinate staff as needed and in accordance with District policy.
  • Models the behavior expected for all employees and maintains cooperative and harmonious working relationships with other District departments, Division staff, consultants, vendors, and the NCTD Board of Directors.
  • Engages proactively to prevent or mitigate issues.
  • Ensures Division staff works in a collaborative and team-oriented manner within the Division and with other Divisions.
  • Demonstrates commitment to customer service for both internal and external customers and fosters the same from Division staff.
  • Communicates effectively both verbally and in writing to employees, peers, senior management, other governmental agencies, and the NCTD Board of Directors.


  • Bachelor’s Degree in Urban or Transportation Planning, Economics, or related area. Master’s Degree preferred.
  • 15 year’s prior similar experience at the executive level, including 7 years of supervisory experience. 

A combination of experience/skills and education to fulfill the requisite knowledge, skills and abilities for this position may be considered.